This cancellation policy outlines about how you can cancel or seek a refund for a product / service that you have purchased through the Platform. Under this policy:
Transaction Cancellation of a transaction conducted through the site or by phone will be allowed in accordance with the provisions of the law, specifically the Companies act 2013, and the regulations enacted thereunder. You may cancel the services you ordered no later than 5 days from the date of purchase of the package through the site, provided that the cancellation is made at least two business days before the planned date of service delivery. The refund will be processed within 30 days from the date of cancellation notification. Cancellation will not involve any cost, except for cancellation fees as detailed in applicable law, and any expenses incurred by the Company on behalf of the customer will be deducted from the refund amount. If the Company has paid third-party service providers, the amount paid will be deducted from the refund. In the event of cancel